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Refuse Collections

Douglas Borough Council provides services for domestic, commercial and bulk refuse collection as a function of the Environment and Regeneration department.













Christmas & New Year Refuse Collections 2022
Please see below the days for refuse collections over the Christmas holiday period:
Friday 23 December – normal collection
Monday 26 December (Boxing Day) –normal collection
Tuesday 27 December – normal collection
Friday 30 December - normal collection
Monday 2 January 2023 - normal collection
NOTE: As always at Christmastime, the crews will take a reasonable amount of side waste from households e.g. up to two black bin bags (ideally double bagged), placed out on the day of collection only; this is to minimise the risk of attracting vermin. Please do not place any sharps/ glass or excessive weight in the bags, which could lead to injury.
Once the Christmas period is over, the Council will revert back to its policy of ‘lids down, no side waste’. Any side waste set out after this period will be placed back in your wheelie bin.



Domestic refuse collection


Please ensure wheeled bins (with lids closed) are positioned at the curtilage of the property before 6am on day of collection.


Unacceptable waste for wheeled bin collection includes:


  • Building waste (e.g. bricks, rubble, timber, paint tins);


  • Hazardous waste (e.g. syringes and certain types of clinical waste);


  • Side waste (e.g. refuse bags placed alongside bin).


For information about what qualifies as domestic waste, please see 'Contact Details' opposite.


Commercial refuse collection


A comprehensive commercial refuse collection service is offered at competitive rates.


The service at a glance:


  • Waste collection charged by weight;


  • Refuse bins weighed at source;


  • Weighing equipment conforms to Manx weights and measures regulations and subject to regular calibration checks;


  • Larger bins available;


  • Additional bins available for purchase;


  • Multiple collection service available;


  • Full audit trail can be provided.



Bank Holiday Refuse Collections for 2022 


Please find below the day for the wheelie bin refuse collection for this year’s Bank Holidays.


Make sure that your wheelie bin is out ready for collection on the night before.




Bulk waste collection


A domestic and commercial bulk waste collection service is provided for waste items that cannot be accommodated in wheeled bins or taken by the householder to the civic amenity site.


Acceptable bulk waste examples:


  • Large furniture items;


  • Televisions;


  • Refrigerators and freezers.


Unacceptable bulk waste examples


  • Chairs / sofa's with reclining foot rests


  • Bed setee's with pull out section for mattress


  • Loose garden waste;


  • Building waste.


All bulk waste collections, domestic and commercial, attract a charge.


All bulk waste items will be inspected, cost-assessed and invoiced by a waste management official.


All bulk waste collections are undertaken on a pre-payment basis only.





Frequently Asked Questions

What should I do with bulky/excess domestic waste?

Excess/bulkier items should be taken to the eastern district civic amenity site.

Can domestic customers buy lockable bins?

Yes, there is a charge of £48.80, the lock is fitted to your existing bin and two keys are provided. There will be an additional charge if the keys are lost. please see 'Contact Details' opposite.

Where can I find information about collection times?

For collection schedules please see 'Contact Details' opposite.








Last modified on Friday, 16 December 2022 11:28
More in this category: « Recycling Waste Services »

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Contact Details

  • Collections Information
    01624 696445